If 7 to 10 business days have passed and you haven’t received your Florida registration from eTags, please submit a ticket to our support team. We’ll provide you with the necessary forms and instructions so we can process and ship a free registration replacement as soon as possible. Please note that the earliest date eTags can order a replacement registration is 13 business days after the shipment date of the original order but we can send you instructions and the required replacement form before then.
The following are best practices to follow as it pertains to shipping information provided to us for renewal and replacement registrations:
• Make sure the name listed with the shipping address matches the name(s) USPS has associated with that address.
• If you’re ordering for a family member or friend that’s not associated with your address, please list the name “In care of…” For example: “Jane Doe In Care of John Smith.”
• If you’re having eTags ship to an address different from your own, either list the person’s name associated with that address on the Shipping Section only OR your name “In care of…” that individual’s name.
• If you’re shipping to a business address, please list the name of that business somewhere in the shipping information.
• Remember to include Apartment, Unit, Lot or Suite Number where required.